Sheet 04 · VoIP Phone Systems

VoIP Phone Systems

Traditional phone lines are expensive and inflexible. We install hosted VoIP phone systems that cut monthly costs substantially while giving your team clearer calls and features that match how they actually work.

Voice over IP (VoIP) replaces traditional analog phone lines with calling over your existing internet connection. Tri City Tech installs and configures VoIP phone systems for offices of every size, from a handful of desks to multi-location businesses.

We handle the phones, the network configuration behind them, and the features that make the system useful day to day — call routing, auto-attendants, voicemail-to-email and mobile apps so your team can take business calls from anywhere. Because hosted VoIP runs over the internet instead of dedicated phone lines, most customers see a significant drop in their monthly phone bill compared to a legacy carrier.

What's included

  • VoIP phone hardware installation and setup
  • Call routing, auto-attendant and voicemail configuration
  • Voicemail-to-email and mobile app setup
  • Network configuration to prioritize call quality
  • Multi-location and remote-extension support
  • Migration from existing analog or PBX systems
  • Significant monthly savings compared to traditional carrier phone lines
Call qualityNetwork-prioritized, HD voice codecs
FeaturesAuto-attendant, voicemail-to-email, mobile app
DeploymentOn-premise or cloud-hosted VoIP
Typical settingsOffices, medical practices, multi-location businesses
Hardware

Equipment we install

We install hosted VoIP platforms including UniFi Talk and Net Express Hosted Phone System — both typically save businesses significantly over traditional carrier lines.

UniFi Talk

Ubiquiti's hosted VoIP platform, managed from the same dashboard as your network, Wi-Fi and cameras.

Net Express Hosted Phone System

A hosted business phone platform we install and support directly, often at significant savings over legacy carrier lines.

Icons above represent equipment categories rather than specific product photos — we'll recommend exact models during your site survey.

Common questions

VoIP Phone Systems FAQ

Will VoIP call quality hold up on our existing internet?

In most cases, yes, once the network is configured to prioritize voice traffic. We'll evaluate your connection and network setup before recommending VoIP.

Can we keep our existing phone numbers?

Yes, existing numbers can typically be ported to a new VoIP system with no interruption in service.

What happens to our phones during an internet or power outage?

We can configure failover options, such as call forwarding to mobile phones, so you're not fully offline during an outage.

How much can we expect to save by switching to VoIP?

Savings vary by your current provider and line count, but most customers moving off traditional carrier lines see a significant drop in their monthly phone bill. We'll compare your current bill against a hosted VoIP quote before you commit.

Related services

Often paired with VoIP Phone Systems

Where we work

VoIP Phone Systems across Lower Michigan

Based in Bridgeport, we regularly travel for voip phone systems projects throughout the Great Lakes Bay Region, Mid-Michigan, Metro Detroit, West Michigan and beyond. See our full service area ›

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